Joy West

What matters most to Joy about working for Hartsfield?

Maintaining the Hartsfield team spirit is important to me and I believe it is essential that we retain the family feeling we have here. We spend a lot of our time at work and as a result our colleagues become part of our extended family.

What matters most to Joy about her specific role?

I like helping people generally; getting to know a bit about their lives, their hopes and aspirations, and making some small contribution in helping them achieve their ambitions and goals (at least as far as their pension scheme is concerned). It matters to me that we do a good job, that we do a professional job, and that we work with people who appreciate what we do.

What matters most to Joy outside of work?

Outside of work, I like spending time with my friends and family and getting away from it all with some quiet countryside walks. I would love to own a narrowboat one day, and cruise our beautiful inland waterways; there is a great deal of interesting history attached to the canals.
I have been involved with various community fundraising activities over the years, both with the primary school attended by both my sons, and with the Scouting Association, where I was at various times a Cub Leader and Assistant Scout Leader. (In theory I should be good with knots, but I still need to refer to a book!) I am proud to have been asked to be Chair of Trustees for the Sarah Jayne Charitable Trust recently too, and am looking forward to becoming more involved with this.